ScopeGapTerms of Service
By creating a ScopeGap account you agree to these terms. If you're agreeing on behalf of a company, you confirm you may bind it.
What ScopeGap is
ScopeGap is documentation software. It reads a carrier's estimate, suggests line items that may be missing, prices them from settings you control, and produces letters and reports you review and send yourself.
What ScopeGap is not
- It is not legal advice, and we are not your lawyers.
- It is not public adjusting. We do not negotiate with carriers, represent policyholders, or act on your behalf. Licensing rules differ by state and complying with them is your responsibility.
- It is not an estimating platform of record. Prices in the app are starting points until you set your own.
Suggestions, code references and industry-standard citations are informational. Check every item, price and citation against the claim, your own judgement and the code edition adopted where the property is, before sending anything.
Your account
Keep your password to yourself and tell us if an account is compromised. Owners control who else is on their team and what settings apply. You are responsible for what members of your team do in your account.
Acceptable use
Don't use ScopeGap to send anything false or misleading to a carrier, to upload content you have no right to, to attack or scrape the service, or to resell access without our agreement. We may suspend an account that does.
Email we send for you
Letters and reminders are sent through our email provider. Don't use that to send bulk or unsolicited mail; volume limits apply, and abuse ends the account.
Fees
Each company's first claim is free, with every feature available on it. Creating further claims needs a paid plan. We'll tell you the price before you're charged and you can stop using the service instead; nothing here obliges you to continue. Claims you've already created stay readable whether or not you take a plan.
Your content
Your claims, files and letters remain yours. You grant us only the permission needed to host and process them so the service works. We don't use your claims to train AI models.
Availability and liability
The service is provided as it is, without warranties. We don't promise uninterrupted availability or any particular claim outcome. To the extent the law allows, our total liability is limited to what you paid us in the previous twelve months, and we are not liable for lost profits or amounts a carrier declined to pay.
Ending it
You can stop using ScopeGap and ask us to delete your data at any time. We can end an account that breaks these terms, and will give you a chance to export your data unless the breach makes that unreasonable.
Changes
We'll post material changes here and update the date above. Continuing to use the service means you accept them.